Terms and Condition

Welcome to Puppyfy
Puppyfy (“we”, “our”, or “us”) operates as an online multi-vendor platform that connects buyers with trusted pet sellers across India. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. Nature of Platform

Puppyfy is a marketplace facilitator. All products, including live animals and pet-related items, are listed and fulfilled by third-party vendors. Puppyfy does not produce, own, or directly sell the items listed.

2. User Eligibility

  • Users must be 18 years or older to use our services.

  • You must provide accurate and verifiable information when placing orders or registering.

3. Vendor Responsibility

  • Vendors are responsible for compliance with Indian animal welfare laws.

  • They must list pets and products with truthful descriptions, real images, and verified stock availability.

4. Prohibited Listings

  • No vendor may list wildlife species, banned breeds, or illegal items under Prevention of Cruelty to Animals Act, Wildlife Protection Act, or any other applicable law.

5. User Conduct

  • Users must not misuse the platform, harass sellers, or attempt to sell/buy prohibited species.

6. Limitation of Liability

  • Puppyfy is not responsible for product quality or health issues of pets.

  • We act as a platform provider only, and all purchase disputes must be resolved between buyers and vendors.